Refunds, double payments and notices already paid

Parking sessions. FastPark handles all parking refunds, whichever app or pay station you used. For a session charged twice, a session you could not cancel, or a card charged in error, send the receipt through our support page at whistlerparking.com/support with the plate and the date. Do not ask the app provider; they will refer you back to us.

Violation notices paid in full are treated as settled. We do not refund a paid notice through the appeal process, which is why article 5 says not to pay before a decision. If the same notice was paid twice, send both receipts through the support form and we will reverse the second payment.

Notice cancelled after you paid, or a charge that appeared after an approved appeal: send the notice number and the receipt through the support form. These are handled individually.