Help articles
The most common questions about parking notices, payments, appeals and registering a vehicle.
- I paid, but typed the wrong licence plate
The most common reason a violation notice is issued to a paying customer is a plate mismatch. The parking apps and pay stations register the plate you type, not the car you are sitting in. If the plate in the app does not match the plate on the ... - I paid for the wrong lot or zone
Each lot has its own zone number on the signs at the entrance and on the pay station. Payment for one zone does not cover another, even if the lots are next to each other and even if the amount was the same. The usual cause is extending a session ... - I was only parked for a few minutes, or I was on my way to pay
A vehicle must be registered from the moment it is parked. There is no free period before payment is due at Whistlers Marketplace or at any of our lots, and "I was just about to pay" is not grounds for appeal. The practical advice: start the session ... - The 15-minute area at Whistlers Marketplace
The row of stalls along the storefronts at Whistlers Marketplace is a 15-minute area for quick errands. It is free for 15 minutes and does not need a session. After 15 minutes the vehicle must be registered like any other, or it receives a notice. ... - How to appeal a violation notice
Deadline. Appeals are accepted for 10 days from the date on the notice. How. Go to whistlerparking.com and choose the appeal option. You need the notice number, the licence plate, your reason, and any evidence such as a receipt, a screenshot of the ... - Why did my violation notice amount increase
The amount printed on the notice is what is due if it is paid within 7 days of the date of issue. It increases after 7 days and again after 14 days. The current amount for your notice is always shown on the payment page when you enter the notice ... - Registering an owner, tenant, contractor or visitor vehicle
Glacier Lodge, The Marquise and Aspens on Blackcomb are permit properties. Every vehicle parked there must be registered by licence plate before it parks, and there is no grace period. The patrol recognises the vehicle by its plate, so there is no ... - Fresh St Market parking refunds
Fresh St Market at Whistlers Marketplace does not validate parking. The store refunds the cost of parking to customers who spend over $25 in the store, and to get that refund you must have bought a parking session first. Take your parking receipt to ... - Refunds, double payments and notices already paid
Parking sessions. FastPark handles all parking refunds, whichever app or pay station you used. For a session charged twice, a session you could not cancel, or a card charged in error, send the receipt through our support page at ... - The notice is for the wrong vehicle, a rental, or a car with no plates
Wrong plate on the notice. Occasionally a plate is recorded incorrectly on a notice. Appeal with a photo of your plate and, if you paid, your receipt. If our photos show a different plate from the one on the notice, the notice is cancelled with our ...
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